Terms Of Use

The following are terms and conditions that apply to your use of this website. By using this website or downloading materials from this website, you agree to the terms and conditions set forth below as if you had formally signed and agreed to them in writing. If you do not agree with any of these terms or conditions, please do not use this website.


Unless otherwise specified, this website is for your personal and noncommercial use.

Except as expressly authorized in writing by Rooftree, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from such materials or content.

You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Rooftree and its affiliates without express written permission.

You may not use any metatags or any other hidden text utilizing Rooftree’s name or trademarks without the prior written permission of Rooftree.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the website solely for your own noncommercial use. Any other use of materials on this website, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this website, without prior written permission of Rooftree is strictly prohibited.

Harassment in any manner or form on the website, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Rooftree employee, host, or representative or other members or visitors on the website is prohibited.

You may not upload to, distribute, or otherwise publish through the website any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the website or use the website to solicit others to join or become members of any other commercial online service or other organization.


Governing Law

These terms of use and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK.


Intellectual Property

You acknowledge and agree that all content and material on this website (‚ÄúContents‚ÄĚ), including, but not limited to, text and images, is protected by copyrights, trademarks, service marks, patents, trade secrets or other intellectual property rights and laws. The Contents are owned by Rooftree, its affiliates, or other third parties from whom Rooftree¬†has licensed certain legal rights. All product names, whether or not appearing in large print or with the trademark symbol are trademarks of Rooftree, its affiliates, related companies or its licensors or joint venture partners. Any use of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may violate without limitation, copyright law, trademark law, the law of privacy and publicity, and communications regulations statutes.


Disclaimer Of Warranties

You expressly agree that your use of this website is at your sole risk. this website and the information it contains is provided on an ‚Äúas is‚ÄĚ and ‚Äúas available‚ÄĚ basis. to the fullest extent permitted by applicable law, rooftree expressly disclaims all warranties of any kind, express or implied, including without limitation, any warranty of merchantability, fitness for a particular purpose and non-infringement, or arising from course of dealing, usage or trade practice. rooftree does not make any warranty or representation that this website will meet your requirements or expectations, or that this website will be uninterrupted, timely, complete, secure, error or virus free, or that defects to this website, if any, will be corrected. nor does rooftree make any warranty or representation regarding the results that may be obtained from the use of this website, the accuracy or reliability of any information obtained through this website or the quality of any products, services, websites, information or other material obtained by you through this website or as a result of this website.


Limitations Of Liability

You expressly understand and agree that under no circumstances shall rooftree, its affiliates or their officers, directors, employees or agents be liable for any direct, indirect, incidental, special, consequential, punitive or exemplary damages, including, without limitation, damages for loss of profits, use, data, goodwill or other intangibles arising out of, or inability to use, this website or the information it contains. this limitation applies whether the alleged liability is based on law or in equity, or whether on contract, tort, negligence, strict liability, or any other legal theory or basis even if rooftree has been advised of the possibility of such damages. if any of the above limitations are void or unenforceable under governing law, rooftree’s liability shall be limited to the fullest extent permitted by law.



Upon a request by Rooftree, you agree to defend, indemnify and hold harmless Rooftree and its affiliates and their directors, officers, employees and agents against any claims, demands, actions, damages or other liabilities, including expenses and attorney’s fees, that arise from your use of this website. Rooftree reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Rooftree in asserting any available defenses.


Health Information Disclaimer; Use Of Products

Any medical or health related information provided in this website is provided for educational purposes only and is not intended to constitute medical advice or replace discussions with a healthcare provider. You should not use the Contents of this website for diagnosing a health or fitness problem or disease, but should always consult a physician or medical advisor.


All Rooftree products should be used as directed in accordance with instructions provided on the packaging of the product. Before using any medication, read all label information and keep the carton. It contains important information.


Links To Other Websites

We have provided links to other websites that we thought might be of interest or useful to you. If you access any of these linked websites, you may leave this website. You agree that if you visit any linked website, you do so at your own risk. Rooftree makes no warranty or representation regarding the content on any linked website. We encourage you to read the privacy policies and terms of use of any website that you link to from this website.


Links do not imply that Rooftree sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyrighted work displayed in or accessible through the links, or that any linked website is authorized to use any trademark, trade name, logo or copyrighted work of Rooftree. You agree that Rooftree is not responsible or liable for the availability of, or content on, other websites or for supplementing, updating or correcting information contained on other websites.


International Use

Rooftree controls and operates this website from the company’s headquarters in Chattanooga, Tennessee. As a result, Rooftree makes no representation that materials on this website are appropriate or available for use in locations outside the United States. Each claim or statement about effectiveness of Rooftree products and/or each claim or statement comparing the effectiveness of Rooftree products to the effectiveness of other products is expressly limited to the United States unless otherwise specified in the website. Accessing this website from territories where its content is illegal is prohibited. Those who choose to access this website from outside the United States do so on their own initiative and are responsible for compliance with all applicable local laws.


Use Of Communications And User Submissions

Any communications or information you transmit to this website by electronic mail or otherwise to Rooftree shall be treated as non-confidential and non-proprietary. Although we welcome your comments and feedback with respect to this website or any of our products, we are not seeking and do not review any unsolicited ideas, suggestions or materials related to the development, design, manufacture or marketing of our products or the conduct of our business. This policy is intended to avoid confusion about the ownership of new ideas and concepts and to help protect you. By sending us any proposed ideas or other such information, you agree to transfer to Rooftree all of your rights and interests in such proposed intellectual property, ideas and information. You further agree that any ideas, concepts or know-how that you or individuals acting on your behalf provide to Rooftree can be used, reproduced, transmitted, disclosed or published by Rooftree or its affiliates without restriction or compensation.


Other Terms And Conditions

These Terms of Use, and the agreement they create, shall be interpreted in accordance with and governed by the laws of the State of Tennessee (without applying the state’s conflict of laws provisions). You also agree and hereby submit to the exclusive personal jurisdiction and venue of the Tennessee state courts or the United States District Court for the Eastern District of Tennessee with respect to any claims, demands or causes of action arising out of or related to these Terms of Use or your use of this website.


If any provision of this Agreement is unlawful, void or unenforceable, you agree that the provision will be enforced to the maximum extent permissible and the remaining provisions contained in this Agreement shall continue in full force and effect.


This Agreement constitutes the entire agreement between you and Rooftree regarding your use of this website. No advice or information, whether oral or written, obtained by you from Rooftree shall alter the terms of this Agreement. You should check, however, our Privacy Policy for additional terms that form part of this Agreement.


You agree that failure by Rooftree to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision.


Return & Exchange

Thank you for shopping at Rooftree. We believe that you will be pleased with your purchase from Rooftree. We stand by our great products.
If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for return/exchange in your order page and we will try our best to meet your request.

Returns & Exchanges Policy

Can be returned or exchanged within 30 days from the delivered date.
Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.

Order Cancellation

Your order will be fully refunded if it’s cancelled within 24 hours of purchase. We will NOT accept order cancellation request if the orders have already been shipped.If items were visibly damaged on receipt, we kindly ask you to support us by accepting the parcel and contacting us within 7 working days, as well as providing us with the proof as following:
1. Photos of the front and back sides of the packaging box
2. Photo, video, screenshot of the defective item
3. Photo, video, screenshot of the defect or defective area

If you have further questions / issues, please don’t hesitate to contact us at support@rooftrees.com.